Resolved after 2 hours 30 minutes, affecting Timeline API and Web Application and 1 more, on August 18, 2026.
The issue affecting precipitation data across portions of North and South America has been resolved as of approximately 12:15 UTC. All affected services are now operating normally. We will continue to monitor performance to ensure stability.
Affected components
Update timeline
- investigating Aug 18, 2026, 12:13 PM UTC
Since 09:50 UTC, we have been experiencing degraded precipitation data across portions of North and South America where radar coverage is unavailable. Affected products: *Classic: UP-Caribbean, UP-South-America, UP-USA, and UP-Global *Next Gen: UP-Caribbean, UP-Central-America, UP-South-America, UP-USA, and UP-Global Affected forecast range: Real-time and nowcast. Our team is actively investigating the issue and will provide an update as more information becomes available.
- resolved Aug 18, 2026, 12:20 PM UTC
The issue affecting precipitation data across portions of North and South America has been resolved as of approximately 12:15 UTC. All affected services are now operating normally. We will continue to monitor performance to ensure stability.
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