Increased Number of 500 Errors from Timeline API and Missing Weather Data Within Tomorrow.io Platform

Update timeline

1. investigating Jun 13, 2026, 01:43 AM UTC

   We are investigating an issue which is resulting in an increased number of 500 errors from the Timeline API.

2. investigating Jun 13, 2026, 02:00 AM UTC

   Insights calculations will also be delayed as a result of the ongoing issue.

3. investigating Jun 13, 2026, 02:29 AM UTC

   We are continuing to investigate an issue which is resulting in a high volume of 500 errors for the Timeline API. This issue is also contributing to missing weather data for many parameters (including precipitation, wind, temperature, etc.) within the Tomorrow.io Platform.

4. monitoring Jun 13, 2026, 03:20 AM UTC

   The issue which was resulting in a high volume of 500 Errors from the Timeline API and missing weather data within the Tomorrow.io Platform has been resolved. We will continue to monitor for stability.

5. monitoring Jun 13, 2026, 03:20 AM UTC

   The issue which was resulting in a high volume of 500 Errors from the Timeline API and missing weather data within the Tomorrow.io Platform has been resolved. We will continue to monitor for stability.

6. monitoring Jun 13, 2026, 06:19 AM UTC

   Although the primary issues were resolved earlier, please note that a small amount of 500 errors from the Timeline API may continue to persist.

7. monitoring Jun 13, 2026, 09:36 AM UTC

   High error rates are now only seen on the AI Dashboard. We are continuing to monitor.

8. monitoring Jun 13, 2026, 04:22 PM UTC

   A fix for the low volume of Timeline API errors is being implemented, and we will continue to monitor for increased stability.

9. resolved Jun 14, 2026, 12:25 PM UTC

   This incident has been resolved.