tolk.ai incident
Loop - SaaS, Genii - API, and 2 other services are down
Major Vendor's status page →
Resolved after 14 minutes, affecting Loop - SaaS and Genii - API, on October 19, 2026.
Genii - API recovered.
Affected components
Loop - SaaSGenii - API
Update timeline
- investigating Oct 19, 2026, 08:48 AM UTC
Loop - SaaS went down.
- investigating Oct 19, 2026, 08:50 AM UTC
Genii - API and Genii - Authentification services went down.
- investigating Oct 19, 2026, 08:50 AM UTC
Genii - Analytics services went down.
- investigating Oct 19, 2026, 08:54 AM UTC
Loop - SaaS recovered.
- investigating Oct 19, 2026, 09:02 AM UTC
Genii - API recovered.
- resolved Oct 19, 2026, 09:02 AM UTC
Genii - Analytics services and Genii - Authentification services recovered.
Your product runs on more than tolk.ai
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services