Todoist incident

Sync and login issue

Notice Resolved

Todoist experienced a notice incident on August 25, 2026 affecting Infrastructure (Service compute environment) and Web application & API and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 08:58 AM UTC
Resolved
Aug 25, 2026, 10:35 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 25, 2026, 08:58 AM UTC

Affected components

Infrastructure (Service compute environment)Web application & APIContent Sync APIInfrastructure (Search infrastructure)WebsiteInfrastructure (Content storage)Infrastructure (Content Delivery Network (webapp, desktop clients))Infrastructure (Inbound email processing)

Update timeline

  1. identified Aug 25, 2026, 08:58 AM UTC

    We're currently experiencing an issue that results in syncing and logging in being down. We've identified the issue and are rolling out a fix. We apologize for the disruption.

  2. monitoring Aug 25, 2026, 09:17 AM UTC

    The fix is live. Sync and login should work reliably again. We'll keep monitoring to ensure everything is back to normal.

  3. resolved Aug 25, 2026, 10:35 AM UTC

    This incident has been resolved. We apologize for the inconvenience this has caused!