Resolved after 2 days 17 hours, on August 31, 2026.
We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏 ---.
Update timeline
- investigating Aug 31, 2026, 04:00 PM UTC
Some users are seeing slow loading, freezing, and sync delays in the web and desktop apps. We're investigating and will update here as we learn more..
- monitoring Sep 03, 2026, 02:59 AM UTC
We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏 ---.
- resolved Sep 03, 2026, 09:38 AM UTC
This incident has now been resolved. Thanks so much for your patience! 🤗.
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