Todoist experienced a minor incident on September 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 04, 2025, 07:16 AM UTC
Type: Incident Duration: 2 hours and 17 minutes Affected Components: Web application & API, Content Sync API, Website Sep 4, 09:33:35 GMT+0 - Resolved - A fix has been implemented and should be available in the web app version **v8738**. If you're experiencing this issue, please log out and back in again on the desktop/web app. This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence. Sorry again for the inconvenience caused! Sep 4, 07:16:37 GMT+0 - Investigating - We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved. Sep 4, 09:02:24 GMT+0 - Identified - We've found the culprit and are preparing a fix. Thank you for your continued patience.