Todoist incident

Data Availability Issue Following a Recent Backend Update

Minor Resolved View vendor source →

Todoist experienced a minor incident on October 13, 2025, lasting 5h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 05:54 PM UTC
Resolved
Oct 13, 2025, 11:05 PM UTC
Duration
5h 11m
Detected by Pingoru
Oct 13, 2025, 05:54 PM UTC

Update timeline

  1. investigating Oct 13, 2025, 05:54 PM UTC

    We deployed a recent backend update that did not behave as expected and may have affected some data stored in our production environment. We are currently investigating the scope of the impact, including whether any user accounts or related data were affected. Our engineering team is working to fully understand what happened and to restore normal operations as quickly as possible. We will share additional updates here as soon as we have more information..

  2. resolved Oct 13, 2025, 11:05 PM UTC

    We experienced a brief issue that caused some sync operations to fail between **17:09 and 17:33 UTC**. This happened while we were restoring part of our internal analytics system. A temporary fix was applied within 20 minutes, and everything is now working normally. No further action is needed from you. Thank you for your patience while we resolved this issue. 🙏.