Todoist incident

Data Availability Issue Following a Recent Backend Update

Minor Resolved View vendor source →

Todoist experienced a minor incident on October 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 05:54 PM UTC
Resolved
Oct 13, 2025, 05:54 PM UTC
Duration
—
Detected by Pingoru
Oct 13, 2025, 05:54 PM UTC

Update timeline

  1. resolved Oct 13, 2025, 05:54 PM UTC

    Type: Incident Duration: 5 hours and 11 minutes Affected Components: Web application & API, Content Sync API Oct 13, 17:54:25 GMT+0 - Investigating - We deployed a recent backend update that did not behave as expected and may have affected some data stored in our production environment. We are currently investigating the scope of the impact, including whether any user accounts or related data were affected. Our engineering team is working to fully understand what happened and to restore normal operations as quickly as possible. We will share additional updates here as soon as we have more information. Oct 13, 23:05:48 GMT+0 - Resolved - We experienced a brief issue that caused some sync operations to fail between **17:09 and 17:33 UTC**. This happened while we were restoring part of our internal analytics system. A temporary fix was applied within 20 minutes, and everything is now working normally. No further action is needed from you. Thank you for your patience while we resolved this issue. 🙏