Toast API incident

Possible 500 Error Responses

Resolved after 1 hour 25 minutes, affecting Config API and Order API and 1 more, on April 28, 2026.

identified Apr 29, 2026, 12:34 AM UTC

We have implemented a fix that has resolved the 500 errors on order requests. We are continuing to investigate issues with delayed publishing.

Started
Apr 28, 2026, 11:56 PM UTC
Resolved
Apr 29, 2026, 01:22 AM UTC
Duration
1h 25m
Detected by Pingoru
Apr 28, 2026, 11:56 PM UTC

Affected components

Config APIOrder APIRestaurants API

Update timeline

  1. investigating Apr 28, 2026, 11:56 PM UTC

    We have identified an issue that may result in 500 error responses for requests made to our Orders API. Our team is actively investigating and will provide updates here as we learn more.

  2. identified Apr 29, 2026, 12:34 AM UTC

    We have implemented a fix that has resolved the 500 errors on order requests. We are continuing to investigate issues with delayed publishing.

  3. resolved Apr 29, 2026, 01:22 AM UTC

    This incident has been resolved.

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