Toast API incident

Webhooks were not sent from 8AM to 10:30AM EDT

Notice Resolved View vendor source →

Toast API experienced a notice incident on August 28, 2026 affecting Webhooks, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 03:11 PM UTC
Resolved
Aug 28, 2026, 08:24 PM UTC
Duration
5h 12m
Detected by Pingoru
Aug 28, 2026, 03:11 PM UTC

Affected components

Webhooks

Update timeline

  1. identified Aug 28, 2026, 03:11 PM UTC

    From approximately 8AM to 10:30AM EDT, webhooks from Toast were not sent. From 10:30AM, webhooks are sending as normal. We're investigating the cause of this incident and the status of the webhooks missed during that period.

  2. identified Aug 28, 2026, 05:53 PM UTC

    We are currently sending Orders update webhooks that were missed during the 2.5 hour window. Other webhook resends are still under investigation.

  3. resolved Aug 28, 2026, 08:24 PM UTC

    All outstanding webhooks from the 2.5 hour window this morning have been resent. The incident is now resolved.