Tithe.ly incident

Investigating Degraded Performance for SMS/Texting

Notice Resolved View vendor source →

Tithe.ly experienced a notice incident on August 1, 2025 affecting Admin Experience, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 05:57 PM UTC
Resolved
Aug 01, 2025, 09:01 PM UTC
Duration
3h 4m
Detected by Pingoru
Aug 01, 2025, 05:57 PM UTC

Affected components

Admin Experience

Update timeline

  1. investigating Aug 01, 2025, 05:57 PM UTC

    We’re noticing slower delivery times with SMS/Texting for some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.

  2. monitoring Aug 01, 2025, 07:09 PM UTC

    SMS/ Texting appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

  3. resolved Aug 01, 2025, 09:01 PM UTC

    We’re back! SMS/Texting should be up and running. Thanks for bearing with us.