TIMIFY incident

Partial disruption to multiple applications functionalities

Major Resolved View vendor source →

TIMIFY experienced a major incident on September 21, 2026 affecting Web App and Branch Manager and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 11:07 AM UTC
Resolved
Sep 21, 2026, 11:30 AM UTC
Duration
22m
Detected by Pingoru
Sep 21, 2026, 11:07 AM UTC

Affected components

Web AppBranch ManagerCustomer booking process

Update timeline

  1. investigating Sep 21, 2026, 11:07 AM UTC

    We are currently investigating an issue affecting different functionalities across multiple applications. We will post updates as more information becomes available.

  2. monitoring Sep 21, 2026, 11:17 AM UTC

    We are observing that functionality is returning to normal across the affected apps. We are continuing to monitor the situation closely and will confirm full resolution shortly.

  3. resolved Sep 21, 2026, 11:30 AM UTC

    This incident has been resolved. All affected functionalities are back to normal, and the customer booking process is fully operational. Thank you for your patience while we worked through this.