TimeTap incident

Some booking sites may show errors loading data on some panels or may not load temporarily

Resolved after 3 hours 51 minutes, affecting Client Scheduler - US, on December 17, 2024.

monitoring Dec 17, 2024, 09:26 PM UTC

We are seeing scheduler performance return to a healthy status after refreshing some server instances. We are actively monitoring the system to ensure stability. If you encounter any further issues, please don’t hesitate to reach out back out to [email protected] with additional info on where you're seeing continued errors. We appreciate your patience and understanding.

Started
Dec 17, 2024, 06:01 PM UTC
Resolved
Dec 17, 2024, 09:53 PM UTC
Duration
3h 51m
Detected by Pingoru
Dec 17, 2024, 06:01 PM UTC

Affected components

Client Scheduler - US

Update timeline

  1. investigating Dec 17, 2024, 06:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 17, 2024, 09:26 PM UTC

    We are seeing scheduler performance return to a healthy status after refreshing some server instances. We are actively monitoring the system to ensure stability. If you encounter any further issues, please don’t hesitate to reach out back out to [email protected] with additional info on where you're seeing continued errors. We appreciate your patience and understanding.

  3. resolved Dec 17, 2024, 09:53 PM UTC

    This incident has been resolved.

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