TimeTap incident

Delay In Emails Manually Sent Through Back Office

Resolved after 12 hours 14 minutes, affecting Backoffice - US, on February 17, 2025.

identified Feb 17, 2025, 11:15 AM UTC

At this time, emails that are created by a user and sent through the TimeTap Back Office have a significant delay.

Started
Feb 17, 2025, 11:15 AM UTC
Resolved
Feb 17, 2025, 11:30 PM UTC
Duration
12h 14m
Detected by Pingoru
Feb 17, 2025, 11:15 AM UTC

Affected components

Backoffice - US

Update timeline

  1. identified Feb 17, 2025, 11:15 AM UTC

    At this time, emails that are created by a user and sent through the TimeTap Back Office have a significant delay.

  2. resolved Feb 17, 2025, 11:30 PM UTC

    Emails should be operational and working as expected.

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