TimeTap incident
Client Scheduler Password Reset Links Returning Error Page
Minor Vendor's status page →
Resolved after 30 minutes, affecting Client Scheduler - US, on September 23, 2025.
Client Scheduler password reset functionality has been restored, and reset links should now load as expected.
Affected components
Client Scheduler - US
Update timeline
- investigating Sep 23, 2025, 01:17 PM UTC
We are currently investigating an issue causing Client Scheduler password reset links to show an error page. Our team is working to restore that functionality, and will share updates here as they become available.
- investigating Sep 23, 2025, 01:18 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 23, 2025, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2025, 01:47 PM UTC
Client Scheduler password reset functionality has been restored, and reset links should now load as expected.
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