TimeTap incident
Gateway Time Out On Back Office and Client Side Scheduler
Critical Vendor's status page →
Resolved after 2 hours 17 minutes, affecting Client Scheduler - US and Backoffice - US, on March 24, 2026.
A fix has been implemented and we are seeing the Back Office and Client Schedulers working as intended.
Affected components
Client Scheduler - USBackoffice - US
Update timeline
- investigating Mar 24, 2026, 01:21 PM UTC
Currently users are experiencing a Gateway Time-Out when accessing TimeTap's Back Office and Client Side scheduler sites. We are working to identify the cause of this issue.
- investigating Mar 24, 2026, 01:21 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 24, 2026, 03:24 PM UTC
A fix has been implemented and we are seeing the Back Office and Client Schedulers working as intended.
- resolved Mar 24, 2026, 03:38 PM UTC
This incident has been resolved.
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