Timely Limited incident
Some data in selected reports may be out of date
Timely Limited experienced a minor incident on June 3, 2025 affecting Timely App, lasting 18h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Timely App
Update timeline
- monitoring Jun 03, 2025, 02:56 AM UTC
Due to a refresh process in our reports partially failing this morning, some customers may be experiencing an issue with out-of-date data in the following reports: - Executive Summary - Future Value - Appointment Schedule Some information in your dashboard may have also not refreshed correctly overnight. We're currently monitoring the process, and we expect this to resolve with the next refresh at 4am NZT.
- resolved Jun 03, 2025, 09:10 PM UTC
The reports refresh process has run as expected overnight, and all data in our reports will be up to date.