Timely Limited incident

Problems creating bookings

Major Resolved View vendor source →

Timely Limited experienced a major incident on June 23, 2025 affecting Timely App and Online Bookings, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 11:08 PM UTC
Resolved
Jun 23, 2025, 11:28 PM UTC
Duration
19m
Detected by Pingoru
Jun 23, 2025, 11:08 PM UTC

Affected components

Timely AppOnline Bookings

Update timeline

  1. investigating Jun 23, 2025, 11:08 PM UTC

    We are investigating a problem preventing some new bookings from being made and are working fast to get this resolved

  2. monitoring Jun 23, 2025, 11:19 PM UTC

    We've found and fixed the problem and can see that all bookings are being created successfully now. We're very sorry for any inconvenience caused and will continue to monitor extra closely to be sure that everything is running well.

  3. resolved Jun 23, 2025, 11:28 PM UTC

    This incident has been resolved.