TimeClock Plus incident

ScheduleAnywhere Scheduling Application Outage

Critical Resolved View vendor source →

TimeClock Plus experienced a critical incident on October 6, 2023 affecting ScheduleAnywhere Scheduling, lasting 4d 3h. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2023, 03:48 PM UTC
Resolved
Oct 10, 2023, 07:45 PM UTC
Duration
4d 3h
Detected by Pingoru
Oct 06, 2023, 03:48 PM UTC

Affected components

ScheduleAnywhere Scheduling

Update timeline

  1. investigating Oct 06, 2023, 03:48 PM UTC

    We are experiencing issues with our ScheduleAnywhere Scheduling application. Our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

  2. identified Oct 06, 2023, 04:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 06, 2023, 04:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Oct 09, 2023, 01:35 PM UTC

    We are currently investigating this issue.

  5. identified Oct 09, 2023, 01:47 PM UTC

    The issue has been identified and a fix is being implemented.

  6. monitoring Oct 09, 2023, 01:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. investigating Oct 09, 2023, 05:34 PM UTC

    We are currently investigating this issue.

  8. identified Oct 09, 2023, 05:48 PM UTC

    The issue has been identified and a fix is being implemented.

  9. monitoring Oct 09, 2023, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved Oct 10, 2023, 07:45 PM UTC

    This incident has been resolved.