TimeClock Plus incident

Prod13 Service Disruption

Minor Resolved View vendor source →

TimeClock Plus experienced a minor incident on October 17, 2023, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 03:01 AM UTC
Resolved
Oct 17, 2023, 03:50 AM UTC
Duration
49m
Detected by Pingoru
Oct 17, 2023, 03:01 AM UTC

Update timeline

  1. identified Oct 17, 2023, 03:01 AM UTC

    We are seeing degraded performance on Prod13. We are actively investigating the issue.

  2. identified Oct 17, 2023, 03:15 AM UTC

    Prod13 will go offline for 30 minutes to apply fix

  3. monitoring Oct 17, 2023, 03:46 AM UTC

    Fix has been applied and we are continuing to monitor

  4. resolved Oct 17, 2023, 03:50 AM UTC

    This incident has been resolved.