TimeClock Plus experienced a major incident on February 6, 2024 affecting Prod10.tcplusondemand.com, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Prod10.tcplusondemand.com
Update timeline
- investigating Feb 06, 2024, 02:06 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Feb 06, 2024, 02:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 06, 2024, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2024, 02:32 PM UTC
This incident has been resolved.