TimeClock Plus experienced a major incident on May 6, 2023 affecting Group2.tcplusondemand.com, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Group2.tcplusondemand.com
Update timeline
- investigating May 06, 2023, 02:55 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- investigating May 06, 2023, 02:55 PM UTC
We are continuing to investigate this issue.
- identified May 06, 2023, 03:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2023, 03:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2023, 03:32 PM UTC
This incident has been resolved.