TimeClock Plus incident

TimeClock Plus Application Outage

Critical Resolved View vendor source →

TimeClock Plus experienced a critical incident on June 21, 2023 affecting Prod07.tcplusondemand.com, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2023, 07:29 PM UTC
Resolved
Jun 21, 2023, 08:13 PM UTC
Duration
44m
Detected by Pingoru
Jun 21, 2023, 07:29 PM UTC

Affected components

Prod07.tcplusondemand.com

Update timeline

  1. investigating Jun 21, 2023, 07:29 PM UTC

    We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

  2. identified Jun 21, 2023, 07:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 21, 2023, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 21, 2023, 08:13 PM UTC

    This incident has been resolved.