TimeClock Plus experienced a minor incident on July 13, 2023 affecting Aladtec Scheduling, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Aladtec Scheduling
Update timeline
- investigating Jul 13, 2023, 12:40 PM UTC
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- investigating Jul 13, 2023, 01:11 PM UTC
We are continuing to investigate this issue.
- identified Jul 13, 2023, 01:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 13, 2023, 01:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2023, 01:47 PM UTC
This incident has been resolved.