TimeClock Plus incident

ScheduleAnywhere Scheduling Application Outage

Critical Resolved View vendor source →

TimeClock Plus experienced a critical incident on August 23, 2023 affecting ScheduleAnywhere Scheduling, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2023, 02:47 PM UTC
Resolved
Aug 23, 2023, 07:07 PM UTC
Duration
4h 20m
Detected by Pingoru
Aug 23, 2023, 02:47 PM UTC

Affected components

ScheduleAnywhere Scheduling

Update timeline

  1. investigating Aug 23, 2023, 02:47 PM UTC

    We are experiencing issues with our ScheduleAnywhere Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

  2. identified Aug 23, 2023, 03:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 23, 2023, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 23, 2023, 07:07 PM UTC

    This incident has been resolved.