TimeClock Plus incident

ScheduleAnywhere Scheduling Application Outage

Critical Resolved View vendor source →

TimeClock Plus experienced a critical incident on September 27, 2023 affecting ScheduleAnywhere Scheduling, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2023, 02:13 PM UTC
Resolved
Sep 27, 2023, 03:25 PM UTC
Duration
1h 12m
Detected by Pingoru
Sep 27, 2023, 02:13 PM UTC

Affected components

ScheduleAnywhere Scheduling

Update timeline

  1. investigating Sep 27, 2023, 02:13 PM UTC

    We are experiencing issues with our ScheduleAnywhere Scheduling application. Our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

  2. identified Sep 27, 2023, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Sep 27, 2023, 02:40 PM UTC

    We are currently investigating this issue.

  4. identified Sep 27, 2023, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Sep 27, 2023, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 27, 2023, 03:25 PM UTC

    This incident has been resolved.