TimeClock Plus experienced a critical incident on November 27, 2023 affecting Humanity Scheduling, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Humanity Scheduling
Update timeline
- investigating Nov 27, 2023, 06:57 PM UTC
We’re experiencing issues with our Humanity Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Nov 27, 2023, 07:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 27, 2023, 07:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 27, 2023, 11:41 PM UTC
This incident has been resolved.