TimeClock Plus experienced a minor incident on June 17, 2024 affecting Prod33.tcplusondemand.com, lasting 7h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Prod33.tcplusondemand.com
Update timeline
- investigating Jun 17, 2024, 02:54 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Jun 17, 2024, 02:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 17, 2024, 04:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 17, 2024, 04:39 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 17, 2024, 10:40 PM UTC
This incident has been resolved.