TimeClock Plus experienced a critical incident on September 10, 2024 affecting Prod01.tcplusondemand.com, lasting 6h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Prod01.tcplusondemand.com
Update timeline
- investigating Sep 10, 2024, 03:53 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Sep 10, 2024, 05:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2024, 05:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2024, 10:20 PM UTC
This incident has been resolved.