TimeClock Plus incident

TimeClock Plus Application Service Disruptions

Minor Resolved View vendor source →

TimeClock Plus experienced a minor incident on September 16, 2024 affecting Group1.tcplusondemand.com and Group2.tcplusondemand.com and 1 more component, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 06:40 AM UTC
Resolved
Sep 16, 2024, 11:01 AM UTC
Duration
4h 21m
Detected by Pingoru
Sep 16, 2024, 06:40 AM UTC

Affected components

Group1.tcplusondemand.comGroup2.tcplusondemand.comGroup3.tcplusondemand.comGroup4.tcplusondemand.comGroup5.tcplusondemand.comGroup10.tcplusondemand.comGroup10-2.tcplusondemand.comGroup12.tcplusondemand.comProd01.tcplusondemand.comProd02.tcplusondemand.com

Update timeline

  1. monitoring Sep 16, 2024, 06:40 AM UTC

    Between 11:00 PM CST and 1:15 AM CST, some customers may have experienced service disruptions due to an outage with our Web Application Firewall (WAF) provider, Cloudflare. Cloudflare has since implemented a fix, and services have been restored. We are closely monitoring the situation and will provide further updates if any additional disruptions occur.

  2. resolved Sep 16, 2024, 11:01 AM UTC

    This incident has been resolved.