TimeClock Plus experienced a critical incident on December 13, 2024 affecting Prod01.tcplusondemand.com, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Prod01.tcplusondemand.com
Update timeline
- investigating Dec 13, 2024, 11:12 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- investigating Dec 13, 2024, 11:19 PM UTC
We are continuing to investigate this issue.
- identified Dec 13, 2024, 11:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 13, 2024, 11:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 14, 2024, 12:12 AM UTC
This incident has been resolved.