TimeClock Plus incident

Prod01 Service Degradation

Major Resolved View vendor source →

TimeClock Plus experienced a major incident on February 14, 2025 affecting Prod01.tcplusondemand.com, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 09:26 PM UTC
Resolved
Feb 14, 2025, 09:48 PM UTC
Duration
22m
Detected by Pingoru
Feb 14, 2025, 09:26 PM UTC

Affected components

Prod01.tcplusondemand.com

Update timeline

  1. investigating Feb 14, 2025, 09:26 PM UTC

    We are currently investigating this issue.

  2. identified Feb 14, 2025, 09:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 14, 2025, 09:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2025, 09:48 PM UTC

    This incident has been resolved.