TimeClock Plus experienced a critical incident on February 20, 2025 affecting Prod04.tcplusondemand.com, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Prod04.tcplusondemand.com
Update timeline
- investigating Feb 20, 2025, 07:28 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Feb 20, 2025, 08:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 20, 2025, 08:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2025, 11:04 PM UTC
This incident has been resolved.