TimeClock Plus experienced a major incident on March 28, 2025 affecting Group1.tcplusondemand.com and Group2.tcplusondemand.com and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Group1.tcplusondemand.comGroup2.tcplusondemand.comGroup3.tcplusondemand.comGroup4.tcplusondemand.comGroup5.tcplusondemand.comGroup10.tcplusondemand.comGroup10-2.tcplusondemand.comGroup12.tcplusondemand.comProd01.tcplusondemand.comProd02.tcplusondemand.com
Update timeline
- investigating Mar 28, 2025, 04:24 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Mar 28, 2025, 04:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 28, 2025, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 28, 2025, 04:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 28, 2025, 05:58 PM UTC
This incident has been resolved.