TigerData experienced a minor incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 19, 2026, 03:52 AM UTC
We are currently experiencing issues with users attempting to log into the console. The investigation is ongoing. Database services are not affected.
- monitoring May 19, 2026, 04:04 AM UTC
Console login functionality has been restored and should now be working normally again, and the console service is currently under monitoring. We’re continuing to investigate the underlying root cause to better understand what triggered the issue.
- resolved May 19, 2026, 04:26 AM UTC
This incident has now been fully resolved and console login functionality is operating normally again. Our investigation identified the issue as being related to an upstream FusionAuth maintenance activity that temporarily impacted authentication flows. Database services remained fully operational throughout the incident.