TigerConnect incident

Intermittent Slowness on Web Console and Desktop App

Notice Resolved View vendor source →

TigerConnect experienced a notice incident on December 6, 2016, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2016, 07:31 PM UTC
Resolved
Dec 06, 2016, 09:21 PM UTC
Duration
1h 50m
Detected by Pingoru
Dec 06, 2016, 07:31 PM UTC

Update timeline

  1. investigating Dec 06, 2016, 07:31 PM UTC

    Users may experience intermittent slowness logging into TigerText on our Web Console and Desktop App. On Desktop App, users may see a blank screen when first launching the application, but DA does load eventually. We are actively investigating and will update in 4 hours. If you have any questions please contact us at [email protected].

  2. resolved Dec 06, 2016, 09:21 PM UTC

    TigerText corrected the slowness with Web Console and Desktop App login page. We sincerely apologize for the inconvenience and thank you for your patience. Please contact us at [email protected] if you have any questions.