TigerConnect experienced a minor incident on March 19, 2018, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 19, 2018, 07:03 PM UTC
TigerConnect is investigating a minor degradation in Search. This may affect search results when using Compose New Message, Roles lookup, and User directory in Admin search functions. Search is still functioning when searching for users, Roles or groups you have previously messaged. Another update will be provided in one hour.
- investigating Mar 19, 2018, 08:01 PM UTC
TigerConnect continues to investigate degradation in Search. Reminder, Search is still functioning when searching for users, Roles or Groups you have previously messaged. Another update will be provided in one hour.
- monitoring Mar 19, 2018, 09:03 PM UTC
All Search services are slowly normalizing. We continue monitoring closely to ensure ongoing stability. If you are still experiencing any issues with Search please contact us at [email protected].
- resolved Mar 19, 2018, 09:05 PM UTC
This incident has been resolved.