TigerConnect incident

Search Degradation

Notice Resolved View vendor source →

TigerConnect experienced a notice incident on October 7, 2019 affecting Directory Search, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2019, 05:13 PM UTC
Resolved
Oct 07, 2019, 06:16 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 07, 2019, 05:13 PM UTC

Affected components

Directory Search

Update timeline

  1. investigating Oct 07, 2019, 05:13 PM UTC

    TigerConnect’s search function is currently not working. This impacts directory search for Users, Roles, Groups and Broadcast lists across all platforms. Users are able to message any contacts already in their TigerConnect Inbox. We are working to restore the search function as soon as possible. Another update will be made available in 1 hour.

  2. resolved Oct 07, 2019, 06:16 PM UTC

    TigerConnect’s Search function is now stable. Please contact us at [email protected] if you have any questions.