TigerConnect experienced a minor incident on December 7, 2020 affecting Directory Search and Messaging Services, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Directory SearchMessaging Services
Update timeline
- investigating Dec 07, 2020, 07:41 PM UTC
TigerConnect continues investigating elevated latency levels with our platform that might affect a small group of our users while attempting to log in and send or receive messages. Another update will be provided in one hour.
- resolved Dec 07, 2020, 08:42 PM UTC
Our services have normalized. We will continue to monitor closely and update this page if anything changes. If you experience any issues please contact us at [email protected].