TigerConnect incident

Sporadic Degradation of IOS Push Notifications

Notice Resolved View vendor source →

TigerConnect experienced a notice incident on May 3, 2022 affecting Directory Search and Messaging Services, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2022, 06:35 PM UTC
Resolved
May 03, 2022, 07:33 PM UTC
Duration
57m
Detected by Pingoru
May 03, 2022, 06:35 PM UTC

Affected components

Directory SearchMessaging Services

Update timeline

  1. investigating May 03, 2022, 06:35 PM UTC

    TigerConnect users may experience issues receiving notifications on iOS devices. Android and Desktop App are not affected. TigerConnect is investigating and we will provide an update within the next hour.

  2. resolved May 03, 2022, 07:33 PM UTC

    TigerConnect identified and corrected the notification issue on iOS. Please email [email protected] if you observe any issues or have any questions.