TigerConnect experienced a minor incident on July 25, 2024 affecting Messaging Services, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Messaging Services
Update timeline
- investigating Jul 25, 2024, 07:13 PM UTC
Advisory: TigerConnect is observing minor message delivery latency (5-9sec) on mobile and web/desktop platform. Investigation under way. Please subscribe to this page for further updates.
- resolved Jul 25, 2024, 07:36 PM UTC
We noticed some issues affecting our system's performance and have taken action to fix them. Everything is now back to normal. If you experience any issues with the TigerConnect application, please contact TigerConnect Support: - Email: [email protected] - Phone: (650) 564-4722