Tiendanube incident

[Pago Nube] Problema con proveedor de validador de identidad

Notice Resolved View vendor source →

Tiendanube experienced a notice incident on January 12, 2026, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 07:11 PM UTC
Resolved
Jan 13, 2026, 12:18 AM UTC
Duration
5h 7m
Detected by Pingoru
Jan 12, 2026, 07:11 PM UTC

Update timeline

  1. identified Jan 12, 2026, 07:11 PM UTC

    Estamos experimentando una inestabilidad en un proveedor que forma parte del proceso de validación de identidad de las cuentas de Pago Nube

  2. resolved Jan 13, 2026, 12:18 AM UTC

    Resuelto a partir de las 18:30