Tiendanube incident

[Pago Nube] Error al cargar los documentos o al finalizar el video al validar identidad

Notice Resolved View vendor source →

Tiendanube experienced a notice incident on January 13, 2026, lasting 10h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 04:53 PM UTC
Resolved
Jan 14, 2026, 03:17 AM UTC
Duration
10h 23m
Detected by Pingoru
Jan 13, 2026, 04:53 PM UTC

Update timeline

  1. identified Jan 13, 2026, 04:53 PM UTC

    Hay un problema con el proovedor de validacion de identidad luego de cargar los documentos. Subieron a su status page que lo estan investigando

  2. resolved Jan 14, 2026, 03:17 AM UTC

    El proovedor soluciono el inconveniente con la validacion de identidad