Tiendanube incident

[Pago Nube] Demoras en la acreditacion de dinero para retiro de dinero

Minor Resolved View vendor source →

Tiendanube experienced a minor incident on January 16, 2026 affecting Retiros, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 07:58 PM UTC
Resolved
Jan 16, 2026, 09:07 PM UTC
Duration
1h 9m
Detected by Pingoru
Jan 16, 2026, 07:58 PM UTC

Affected components

Retiros

Update timeline

  1. identified Jan 16, 2026, 07:58 PM UTC

    Identificamos una demora en la acreditacion de dinero en los retiros

  2. monitoring Jan 16, 2026, 08:26 PM UTC

    Empezamos a recibir notificaciones de que la acreditación se esta normalizando

  3. resolved Jan 16, 2026, 09:07 PM UTC

    El incidente termino. El dinero se acredita normalmente en las cuentas