Tiendanube incident

Caída del checkout

Critical Vendor's status page →

Resolved after 40 minutes, affecting Checkout, on April 16, 2026.

monitoring Apr 16, 2026, 11:07 PM UTC

Checkout en proceso de normalización.

Started
Apr 16, 2026, 10:57 PM UTC
Resolved
Apr 16, 2026, 11:37 PM UTC
Duration
40m
Detected by Pingoru
Apr 16, 2026, 10:57 PM UTC

Affected components

Checkout

Update timeline

  1. identified Apr 16, 2026, 10:57 PM UTC

    Detectamos que el checkout presenta fallas en múltiples tiendas y geografías (MX, AR, BR). Los carritos no cargan y al iniciar compra se queda en proceso sin finalizar. El equipo de checkout ya está trabajando para resolverlo.

  2. monitoring Apr 16, 2026, 11:07 PM UTC

    Checkout en proceso de normalización.

  3. resolved Apr 16, 2026, 11:37 PM UTC

    This incident has been resolved.

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