Tiendanube incident

Caída del checkout

Critical Resolved View vendor source →

Tiendanube experienced a critical incident on April 16, 2026 affecting Checkout, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 10:57 PM UTC
Resolved
Apr 16, 2026, 11:37 PM UTC
Duration
40m
Detected by Pingoru
Apr 16, 2026, 10:57 PM UTC

Affected components

Checkout

Update timeline

  1. identified Apr 16, 2026, 10:57 PM UTC

    Detectamos que el checkout presenta fallas en múltiples tiendas y geografías (MX, AR, BR). Los carritos no cargan y al iniciar compra se queda en proceso sin finalizar. El equipo de checkout ya está trabajando para resolverlo.

  2. monitoring Apr 16, 2026, 11:07 PM UTC

    Checkout en proceso de normalización.

  3. resolved Apr 16, 2026, 11:37 PM UTC

    This incident has been resolved.