Tiendanube incident

Inestabilidad en onboarding de Chat Nube [Solo para nuevas conexiones]

Minor Resolved View vendor source →

Tiendanube experienced a minor incident on May 6, 2026 affecting Administrador Tiendanube and Chat Nube, lasting 13h 24m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 10:23 PM UTC
Resolved
May 07, 2026, 11:47 AM UTC
Duration
13h 24m
Detected by Pingoru
May 06, 2026, 10:23 PM UTC

Affected components

Administrador TiendanubeChat Nube

Update timeline

  1. monitoring May 06, 2026, 10:23 PM UTC

    Este inconveniente únicamente afecta a nuevas conexiones con Meta en Chat Nube. La solución ya fue implementada por Meta, seguimos monitoreando los servicios.

  2. resolved May 07, 2026, 11:47 AM UTC

    Las inestabilidades fueron resueltas por parte del equipo de Meta, ya pueden realizarse nuevas conexiones sin inconvenientes.

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