TidyHQ incident

'Transient' status email rejections

Ongoing since 03:40 AM UTC.

investigating Oct 14, 2026, 03:40 AM UTC

We're seeing a higher than normal number of Rejections with the error message: _smtp;550 4.4.7 QUEUE.Expired; message expired_ Rejections of this type will lift automatically in one day. We're also following up with our email service provider to identify what the underlying issue might be.

Started
Oct 14, 2026, 03:40 AM UTC
Resolved
Ongoing
Duration
● 10d 9h
Detected by Pingoru
Oct 14, 2026, 03:40 AM UTC

Update timeline

  1. investigating Oct 14, 2026, 03:40 AM UTC

    We're seeing a higher than normal number of Rejections with the error message: _smtp;550 4.4.7 QUEUE.Expired; message expired_ Rejections of this type will lift automatically in one day. We're also following up with our email service provider to identify what the underlying issue might be.

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