TidyHQ incident

Email queuing delays.

Resolved after 3 days 16 hours, on June 16, 2025.

resolved Jun 26, 2025, 11:43 PM UTC

We identified database performance as a cause of this issue last week. To improve it we’ve both upgraded the database CPU and RAM, and made some other configuration tweaks. It looks like there haven't been notable queuing issues since then.

Started
Jun 16, 2025, 07:00 AM UTC
Resolved
Jun 19, 2025, 11:43 PM UTC
Duration
3d 16h
Detected by Pingoru
Jun 16, 2025, 07:00 AM UTC

Update timeline

  1. resolved Jun 26, 2025, 11:43 PM UTC

    We identified database performance as a cause of this issue last week. To improve it we’ve both upgraded the database CPU and RAM, and made some other configuration tweaks. It looks like there haven't been notable queuing issues since then.

Your product runs on more than TidyHQ

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →