Resolved after 3 days 16 hours, on June 16, 2025.
We identified database performance as a cause of this issue last week. To improve it we’ve both upgraded the database CPU and RAM, and made some other configuration tweaks. It looks like there haven't been notable queuing issues since then.
Update timeline
- resolved Jun 26, 2025, 11:43 PM UTC
We identified database performance as a cause of this issue last week. To improve it we’ve both upgraded the database CPU and RAM, and made some other configuration tweaks. It looks like there haven't been notable queuing issues since then.
Your product runs on more than TidyHQ
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.