Tideways incident

Service Degradation

Major Resolved View vendor source →

Tideways experienced a major incident on February 8, 2022 affecting Ingest / Data Collection and User Interface, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2022, 10:32 PM UTC
Resolved
Feb 08, 2022, 10:44 PM UTC
Duration
11m
Detected by Pingoru
Feb 08, 2022, 10:32 PM UTC

Affected components

Ingest / Data CollectionUser Interface

Update timeline

  1. investigating Feb 08, 2022, 10:32 PM UTC

    We're experiencing an elevated level of errors due to network issues in our data center.

  2. resolved Feb 08, 2022, 10:44 PM UTC

    Networking has been restored and our services have fully recovered