Tideways experienced a minor incident on January 3, 2023 affecting Ingest / Data Collection, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Ingest / Data Collection
Update timeline
- investigating Jan 03, 2023, 12:18 AM UTC
We are currently experiencing issues leading to delayed data processing. We are currently investigating and will give you an update asap.
- monitoring Jan 03, 2023, 01:45 AM UTC
We have identified the issue, deployed a fix and are currently waiting for the queues to be cleared. Data processing should be back to normal within an hour or two.
- resolved Jan 03, 2023, 01:56 AM UTC
Backlogs are clear, data processing is completely caught up.